Flash Live Minor Protection Policy

1. Purpose and Scope

Flash - Live Stream & Party ("Flash Live") is operated by Fissioncell Technology Co., Limited ("we," "us," or the "Platform"). We take the safety of minors seriously. Minors are prohibited from registering for or using Flash Live, and the Platform must not be used for any conduct that harms minors.

This Policy applies to the Flash Live application, related websites, and supporting services. It explains age requirements, the handling of underage accounts, child safety standards, reporting, and personal information safeguards, and applies alongside our Terms of Service and Privacy Policy.

In this Policy, "minors" includes anyone under 18 and anyone who, although 18 or older, has not reached the legal age of majority where they are located. The identification of child sexual abuse, sexual exploitation, and related unlawful content is also subject to applicable law. Nothing in this Policy may be interpreted as permitting any form of harm to children.

2. Minors May Not Use Flash Live

Flash Live is available only to individuals who are at least 18 years old and meet the legal age of majority and contractual capacity requirements where they are located. Minors must not register, log in, or use Platform services, including watching broadcasts, joining video or voice parties, posting content, sending private messages, purchasing Fcoin, sending gifts, or participating in earnings settlement.

Anyone who does not meet these age requirements may not use Flash Live, even with parental or guardian consent. The Platform does not provide an exception that relaxes age restrictions through guardian authorization.

Users must provide accurate age information and must not falsify their date of birth, impersonate others, borrow an adult's account, or otherwise circumvent age restrictions.

Adults must not create, lend, or provide accounts to minors, complete age verification on their behalf, or help them make top-ups, send gifts, broadcast, or withdraw earnings. Broadcasters, agencies, and other partners must not recruit, arrange for, or assist minors to use the services as Platform users, broadcasters, or party participants.

3. Age Verification and Account Measures

We may assess whether users meet age requirements based on registration information, user reports, and other reasonable indications. Where necessary, we may request additional information or proof of age within reasonable limits.

Verification methods and information collected must be proportionate to the purpose. If further proof is needed, we will explain what information is required and how to submit it. Separate consent will be obtained where required by law. Do not voluntarily send complete identity documents, payment account details, or other unnecessary sensitive information by ordinary email.

Where there are reasonable grounds to suspect that a minor is using an account, we may restrict login, broadcasting, interactions, purchases, settlement, or other relevant features during verification. We will take necessary measures according to the specific risks and will not make a final determination based solely on a single unverified report.

Once we confirm that a user does not meet the minimum age requirements, we will stop providing services to that user and close the relevant account, handling content, personal information, purchases, and balances in accordance with applicable law. Relevant restrictions may remain in place if required age verification is not completed.

Users must not bypass age-related measures by registering again, borrowing accounts, or falsifying information.

4. Prohibited Content and Conduct That Harm Minors

Flash Live has zero tolerance for child sexual abuse and exploitation. No user or partner may use the Platform to create, publish, distribute, solicit, trade, promote, or facilitate the following content or conduct:

1. Child sexual abuse material (CSAM), including unlawful sexual images, videos, and other depictions involving minors. Unlawful computer-generated, synthetic, or manipulated content is also prohibited.
2. Child sexual abuse and exploitation (CSAE), including grooming, sexual coercion, sextortion, contact or trafficking for sexual exploitation, and organizing, facilitating, or profiting from such conduct.
3. Making sexualized comments about minors, making sexual requests, or soliciting their intimate images, sexual content, or related personal information.
4. Using Fcoin, gifts, money, job opportunities, broadcaster contracts, or other benefits to induce minors to engage in inappropriate conduct, or asking them to keep secrets or move to other communication channels to facilitate harm.
5. Violence, threats, bullying, harassment, or doxxing targeting minors, or encouraging self-harm, suicide, or dangerous behavior.
6. Disclosing a minor's home address, school, contact details, whereabouts, or other private information that could expose them to harm.
7. Providing links, contact details, referrals, recruitment, or other assistance for any of the above content or conduct.

These prohibitions apply to broadcasts, parties, profiles, posts, comments, private messages, and other Platform features. They also apply to related harmful conduct initiated on the Platform and moved off-platform.

Jokes, role-play, fictional scenarios, the consent of the person involved, or parental consent do not justify unlawful child sexual abuse, sexual exploitation, or other harmful conduct.

5. Reporting and Emergencies

Anyone, including minors themselves, parents, guardians, and other people with relevant information, may report suspected underage accounts or child safety concerns to us. You do not need to create an account to make a report.

You may submit a report through the in-app reporting or feedback options published by the Platform, or through the contact email at the end of this Policy. Where possible, include the relevant account identifier, room or content identifier, time of the incident, and a brief explanation to help us locate the issue.

Do not download, take screenshots of, forward, or attach suspected child sexual abuse material to an email to collect evidence. An identifier or link that allows us to locate the content, together with a necessary explanation, is sufficient. You do not need to contact the suspected offender to investigate.

Provide only information necessary for the report and avoid disclosing personal information about unrelated minors. We will limit access to report information, without preventing processing necessary for lawful investigation, reporting, or protection of personal safety.

If violence, sexual assault, a disappearance, or another immediate threat to personal safety is occurring, contact local police or emergency services immediately. Platform reporting channels are not a substitute for emergency assistance.

6. Review, Enforcement, and Legally Required Reporting

When we receive a child safety report or identify a related risk, we will review it according to the level of risk and prioritize situations involving actual threats to personal safety, child sexual abuse, or sexual exploitation. Where necessary, we may restrict content distribution, stop a broadcast, or restrict account use before completing further review.

Once we confirm unlawful content or conduct, or a violation of this Policy, we will take appropriate action, including removing relevant content, restricting features, terminating accounts, and taking reasonable measures to prevent continued misuse of the Platform.

We will report confirmed child sexual abuse material and other child safety incidents that must be reported by law to the competent regional authorities authorized to receive such reports, in accordance with applicable law. Where applicable law requires reporting to the U.S. National Center for Missing & Exploited Children (NCMEC), we will comply. We will preserve necessary records as required by law and cooperate with lawful investigative requests.

Access to lawfully preserved evidence must be restricted. Such evidence must not continue to be publicly distributed or used for unrelated purposes. Removing public content does not affect legal evidence preservation obligations.

Unless disclosure is prohibited by law, could hinder an investigation, or could endanger others, we will inform affected users of the reasons for our measures and the available appeal channels.

7. Protection of Minors' Personal Information

Flash Live is not intended for minors, and obtaining guardian consent is not a basis for allowing minors to use the services.

If we discover that the Platform collected personal information from a minor who did not meet the age requirements, we will verify the matter and take necessary steps, such as deletion or anonymization. Information that must be retained to fulfill legal obligations, protect personal safety, or address related transactions or unresolved disputes will be retained only to the extent and for the period necessary, with appropriate safeguards.

Information used for age verification, reports, or protection requests will be used only for the relevant verification, safety response, and legally necessary purposes. Submitting it does not authorize unrelated promotional use. Processing practices and personal information rights are governed by our Privacy Policy and applicable law.

Minors themselves, parents, or legal guardians may contact us to report information collected in error and make related requests. To prevent impersonation or unauthorized disclosure, we may perform necessary identity or guardianship checks. We will not disclose account information solely on the basis of an unverified claim of guardianship.

8. Purchases, Fcoin, and Related Entitlements

Minors must not purchase Fcoin, send virtual gifts, participate in creator earnings settlement, or make withdrawals. If we identify a transaction suspected of involving a minor, we may restrict related operations to the extent reasonably necessary and investigate the transaction.

Minors themselves, parents, or legal guardians may contact us about related purchases and request a refund or raise a transaction dispute through the relevant app store's procedures. Verification may require order identifiers, transaction times, and necessary proof of identity or relationship, but should not require passwords, verification codes, or complete payment credentials.

Whether a refund is due, and how related Fcoin, gifts, earnings, or balances are handled, will be determined under our Terms of Service, taking account of applicable law, the purchase channel, authorization, and verification results. This Policy does not establish either a blanket no-refund rule or a promise of unconditional full refunds, and does not exclude statutory consumer rights.

Closing an account for age-related reasons does not automatically entitle the Platform to confiscate all legitimate balances or accrued entitlements.

9. Appeals and Corrections

If you believe an age determination, account restriction, or content decision is incorrect, you may appeal through the email listed in this Policy or the appeal options published by the Platform. Provide the account identifier, details of the action, and a necessary explanation.

We will review the appeal and relevant information. If an error is confirmed, we will correct the corresponding account restrictions, content measures, and accounting effects. Protective measures may remain in place while risks remain unresolved or required verification is incomplete.

A good-faith report or lawful appeal is not itself a violation. No one may threaten, harass, or retaliate against someone for reporting a child safety concern, or deliberately fabricate reports to harm others.

10. Policy Updates

We may update this Policy in response to product changes, safety needs, or legal requirements and will indicate the updated date. For material changes affecting users' principal rights and obligations, we will provide appropriate notice under applicable law and our Terms of Service and obtain any consent required by law.

This Policy does not restrict anyone's right to report child safety concerns to competent authorities, make complaints, or seek judicial remedies in accordance with law.

11. Contact Us

Company name: Fissioncell Technology Co., Limited

Email: contact@fissioncell.com